Refund policy

We want you to be happy with your purchase. Please read our policy carefully before placing your order.

Defective or Incorrect Items

We take great care in ensuring every order is checked and packaged with attention to detail. In the rare event that you received an item that is faulty, damaged, or not what you ordered, please contact us within 48 hours of delivery with clear photos so we can assess the issue promptly.

Once reviewed, we will offer a replacement (subject to availability) or a full refund, including any shipping costs paid.

Change of Mind

We do not offer returns or refunds for change of mind, incorrect selection, or buyer's remorse. Please ensure you review your product details, measurements, and descriptions carefully before placing order.

Non-Returnable Items

Items must be unused, unworn, and in their original condition to be eligible for any approved return under a defect or incorrect item claim.

Returns that do not meet these conditions may not be accepted.

Sale or discounted items (if applicable) are final sale unless deemed faulty or incorrect.

Important Notes

Slight variations in colour, texture, or finish may occur due to lighting, photography, and material characteristics.

We reserve the right to refuse claims that fall outside our policy.

All approved refunds will be processed to the original payment method within 3-7 business days.